AE POWER PLAN
Your access to wholesale power,
for $20/month.
We set out to build a battery, not a power company. But only power companies can buy at the wholesale price. So we became one.
Most power companies take a margin on every unit you use. We charge a flat $20/month, and nothing else. You pay what power costs.
You can keep your power company. The AE-1 works with any of them. On the AE Power Plan, it buys at the wholesale rate.
HOW IT WORKS
what you pay
AE-1 and installation
Models starting from $10,500, installation flat rate $1,500*
The AE App
Free
AE Power Plan
$20 a month, optional
Power you use
Wholesale price, no added margin
Lines, metering and levies
At cost, no added margin
YOUR BILL
One invoice a month, with every line itemised. Issued on the 5th of the month, due on the 20th.
Have a complaint?
If you have a complaint, please get in touch with us on 027 934 4439 or visit aoteaenergy.com/contact. For unresolved complaints you can contact Utilities Disputes, a free and independent disputes service, on 0800 22 33 40 or go to: udl.co.nz.
YOUR RIGHTS
Power is an essential part of daily life. As a power customer, you have the right to receive fair, consistent, and supportive service from your power company. Take time to understand your rights. Knowing your rights helps you get the support you need. It also ensures you’re treated respectfully and fairly. For More information, check out the Electricity Authority Consumer care resources here: https://www.ea.govt.nz/your-power/consumer-care-obligations/
